Welcome to E-Request, the easy online dig request for non-emergency, single address locates. Homeowners, contractors and members can enter single address locates (no intersections or lot numbers) via this popular option. You can not submit emergency, joint meet or design requests.
In order to submit a locate request, you must provide a valid e-mail address. This address will be used by JULIE to return vital information to you, including the confirmation that your locate request was able to be successfully processed and completed.
Please note that the area to be located must be accessible (i.e. no locked gates or animals) for a period of 48 hours/2 business days (not including weekends and JULIE holidays) for the time that you receive your confirmation via e-mail. It is the responsibility of each member facility owner to mark the location of their underground facilities at the dig site. JULIE neither owns nor marks any underground facilities.
Submitted requests will be processed by JULIE prior to the start of the next business day. The date and time that you are legally allowed to begin your excavation will be 48 hours/2 business days from the time that JULIE processes your locate request but no more than 14 days after receipt of confirmation. This legal dig start date and time will be included with your confirmation. If you begin your excavation project prior to that time, you may be subject to liability for damage to underground facilities.
If you are unable to meet these requirements, please exit this program and call 811 or 800-892-0123 to speak directly to a JULIE call center agent who will process your request. Call center agents are available 24/7/365.
Note: Your locate request is not valid until you receive a confirmation at the e-mail address that you provide to JULIE. Forty-eight (48) hours means two business days beginning at 8 a.m. and ending at 4 p.m. (not including weekends and JULIE holidays). All requests for locates received after 4 p.m. will be processed as if received at 8 a.m. the next business day.